Agency Methodby Ramses Education

Legal

Terms and Conditions

Last updated: July 2026

These are the terms for Ramses Education, trading as Agency Method, run by Joe Souassou. Please read them before booking. If anything is unclear, email joseph@ramseseducation.co.uk.

What we offer

  • Free parent workshops - one-off Zoom sessions for parents, no charge.
  • Lectures - child-facing broadcast sessions, currently GBP 3 per 30 minutes.
  • Power Hours - small-group skill sessions, up to 6 children, currently GBP 15 per child per session.
  • 1:1 tuition sessions - one child with one tutor, currently GBP 60 per hour.
  • Digital resources - the first Inference Pack is currently GBP 3.

Who the sessions are for

11+ tuition sessions and resources are designed for children in Year 4, 5, or 6 who are preparing for 11+ exams. If you are unsure whether the material is appropriate, email before booking.

Cancellations

  • Free parent workshops have nothing to refund.
  • Lectures and Power Hours: cancel more than 24 hours before the session for a full refund; less than 24 hours before, no refund.
  • 1:1 sessions: cancel more than 24 hours before for a full refund; same-day cancellation with a valid reason may receive a 50% refund.
  • No-show without notice: no refund.

Digital resources

Digital resources are delivered by email link or download after payment. There are no refunds once a digital resource has been downloaded, where you have been told this upfront and agreed before purchase.

What you are buying

You are purchasing educational session time and resources. I cannot guarantee a specific exam score, a place at any school, or that your child will pass the 11+ exam.

Governing law

These terms are governed by the laws of England and Wales. Existing bookings are honoured under the terms in place at the time of booking.